Duties and Responsibilities:

• Prepares and maintains patient's rooms to include stocking and cleaning.
• Prepares patients for exam and treatment to include: vital signs, weight, height, head circumference, hearing screens, vision screens, and lab work including finger/heel sticks and venipuncture, if certified.
• Records patient information in appropriate medical records and lab logs. 
• Assists with supply ordering and maintenance as necessary.
• Assists with medical records maintenance as necessary. 
• Assists with patient flow through the office.
• Assists licensed staff with lab results tracking and follow-up.
• Maintains patient confidentiality in all encounters. 
• Assists in providing PI reports for improving the quality of patient care.
• Performs other duties as assigned by the Clinical Manager.

Qualifications:

Education:

• High school diploma or GED required.
• Completion of a Medical Assisting program through an accredited college is required. 
• Credentialed through one of the following certification entities required:
• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
• If not certified through AAMA or AMT, credentialing from other certifying entities, such as CCMA through NHA, or NRCMA through NHAP, or NCMA through NCCT will be considered.
• Current CPR certification required

Knowledge, Skills and Abilities:

• Positive Attitude
• Ability to work in a team environment
• Excellent written and verbal communication skills 
• Computer knowledge and typing skills required 
• Ability to be cross-trained in reception, registration, appointment scheduling, and general clerical functions 
• Relate to a variety of people at different developmental ages
• Ability to establish rapport and deal tactfully with persons from varied racial, ethnic, cultural and/or economic backgrounds
• Possess the ability to prioritize tasks and manage time efficiently 
• Ability to adapt to changes in the work environment, and is able to deal with frequent change, delays or unexpected events.
• Ability to learn and correctly use Electronic Medical Record software program
• Ability to maintain a high level of confidentiality
• Ability to remain calm and professional in stressful or emergency situations