Position Summary:

Under the direct supervision of the Pharmacy Technician Supervisor and the Director of Pharmacy, the Pharmacy Technician may assist the Pharmacist in performing all routine tasks and in managing and coordinating all aspects of the Pharmacy Department. The Pharmacy Tech may assist clinical staff in clinical practices with counseling and educating patients on the benefits and costs of medications provided by Tandem Health's Pharmacies in accordance with established policies and procedures set forth by Tandem Health and within constraints of the State Board of Pharmacy.

Duties and Responsibilities:

Pharmacy Site Duties

• Assists the Pharmacist with filling and labeling prescriptions in accordance with state and federal regulations.
• Reconstitutes and compounds medications as necessary under the direction of the Pharmacist.
• Creates a profile of the patient's demographic and insurance information in the computer and/or updates the patient's profile.
• Screens phone calls for Pharmacist.
• Communicates with prescribers and their agents to obtain refill authorization at the discretion of the Pharmacist.
• Enters prescription orders into the computer.
• Communicates with insurance/3^rd party carriers to obtain payment for prescription claims at the discretion of the Pharmacist.
• Assists in maintaining adequate pharmaceutical inventory.
• Checks in wholesale and other orders, places merchandise on the shelves and verifies all associated paperwork.
• At the point of sale, verifies that the patients receive the correct prescriptions and that HIPPA regulations are followed.
• Maintains accurate point of sale and cash records.
• Assists in the maintenance of a system of accountability for controlled drugs/substances, syringes and other pharmaceutical supplies.
• Assists patients who are dropping off or picking up prescriptions and maintains an orderly workflow.
• Maintains an awareness of changes and updates of the pharmacy software and hardware.
• Assists other technicians.

Clinical Site Duties

• Educates patients on the benefits of Tandem Health's Pharmacy before their exam.
• Maintains patient confidentiality during all encounters.
• Appropriately updates providers and clinical staff when a patient decides to switch their medications to Tandem Health's Pharmacy.
• Updates patient's primary pharmacy information in Athena when necessary.
• Assists providers with drug costs and test claims of newly prescribed drugs to help ensure availability and affordability.
• Appropriately educates Patient Account Representatives and other clinical staff to encourage "in-house" care to patients who do not utilize the Tandem Health Pharmacy in order to better manage patient health.
• Works with insurance companies when necessary to find comparable medications that are covered on patient's formulary.
• Works with pharmacy technicians and cashiers to ensure patient medications are adequately filled and checked out at POS for timely distribution to patients while still in their exam rooms.
• Collects and transports money to pharmacy when appropriate.
• Assists patients in cancelling prescriptions that are no longer being used.
• Communicates with patient's previous pharmacies for accurate and timely transfer of medications.
• Maintains accurate documentation of patients who switch their prescriptions to the Tandem Health Pharmacy.

General Duties

• Completes training requirements to stay up-to-date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
• Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
• Maintains an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities and integrates them into job responsibilities.
• Assists in training new employees.
• All other duties as assigned by supervisor.

Qualifications:

• Must have successfully completed High School or GED equivalent.
• Must possess one of the following credentials as a Pharmacy Technician and maintain good standing at all times:

• State of South Carolina Pharmacy Technician Registration
• National and State of SC Pharmacy Technician Certification

1 - 2 years of pharmacy work experience preferred