Duties and Responsibilities:

The Risk Manager is responsible for supporting the development, implementation, and ongoing improvement of the Tandem Health Risk Management Program, including but not limited to the following key responsibilities:

• Proactively evaluates areas of organizational risk through internal assessments and external benchmarking; implements strategies and policies to promote patient safety, staff safety, and the overall safety of Tandem Health facilities.
• Assists with promoting and managing the occurrence reporting process, including trending and analyzing results, identifying high-risk or problem-prone areas, and facilitating prevention initiatives.
• Leads the investigation of all potentially compensable events (preventable adverse events), collaborating with leadership to resolve issues and implement mitigation strategies.
• Coordinates and leads root cause analyses (RCAs) and failure mode and effects analyses (FMEAs) for serious occurrences; ensures dissemination of lessons learned and implementation of process improvement plans.
• Meets regularly with the Corporate Compliance Officer and the Director of Risk Management & Quality Assurance to present detailed reports on serious incidents, claims, and other risk-related issues.
• Responds promptly and appropriately to serious incidents or complaints involving potential or actual harm to patients, visitors, or employees; oversees follow-up actions to ensure compliance, resolution, learning, and proper documentation.
• Analyzes statistical reports, advisories, and other data sources to identify risk management and patient safety trends and patterns; provides meaningful insights to leadership.
• Stays current with applicable state and federal laws, regulations, and statutes relevant to risk management within clinical and operational areas of Federally Qualified Health Centers (FQHCs).
• Reviews and evaluates existing risk management-related policies and procedures; recommends revisions and develops new policies as necessary for leadership approval.
• Actively participates in designated committees, providing subject matter expertise in risk management and patient safety.
• Conducts an annual evaluation of the Risk Management Program to identify and implement improvement opportunities.

Qualifications:

Education and Experience:

• Bachelor's degree required with master's preparation and risk management certification highly desirable. Clinical background desirable.
• Proven management ability and experience including a thorough understanding of quality improvement (QI) processes, tools, and techniques; quality measurement and reporting; root cause analysis and preventive risk management strategies; accrediting bodies' standards; and state and federal regulations.
• Experience with standard Microsoft Office or related products required and experience in use of risk management tools is desired.
• Knowledge of risk information management systems (RIMS).

Knowledge, Skills and Abilities:

• High-energy, organized, persistent, and creative individual with strong communications, interpersonal, and systems thinking skills.
• Ability to function effectively, independently, and efficiently in a stressful and dynamic work environment.
• Attention to detail
• High level communication skills - verbal and written
• Data collection and analysis skills
• Problem analysis and problem solving
• Planning and organizing
• Sound judgment
• Logical and data-based decision-making
• Excellent customer service skills
• Teamwork
• Ability to engage professionally with staff, vendors and the public

To learn more about Tandem Health and our benefits, please click the links below.

https://tandemhealthsc.e3applicants.com/about-us/benefits-trial

https://www.youtube.com/watch?v=STg1IbibH5g