The Certified Medical Assistant assists in patient care, patient lab work, patient and laboratory record keeping and office and lab maintenance under the direct supervision of the health care provider and licensed nursing staff.
Under the direct clinical supervision of the assigned Dentist and the Dental Services Clinical Coordinator, the Dental Assistant is the dentist's chair-side helper who assists with patient care, as required. The Dental Assistant may also act as a front office dental receptionist.
The RN or LPN performs a variety of direct and indirect patient care activities under the supervision of the Nurse Site Manager or Provider.
The Registered Dietitian will work collaboratively within the multi-disciplinary team to create desired goals and outcomes of nutritional care for patients in all practice sites. The Registered Dietitian is responsible for providing comprehensive assessment, care coordination services, disease education and self-management support with patients who have chronic health conditions, specifically but not limited to diabetes, hypertension, and obesity. The Registered Dietitian will be integrated into the office-based health care team to work in partnership to promote patient-centered care, frequent contact with primary care providers, medical home team members, and actively participate in interdisciplinary patient-centered team meetings.
Provides direct care to patients in the primary care setting. Performs medical examinations, diagnoses, treatment, follow-ups, consultations, and health education within the scope of expertise and agreed upon protocols. Consults preceptor(s), as appropriate, if the health status of a patient is beyond his/her scope of practice. Assists in providing continuous process improvement reports for improving the quality of patient care.
The Family Medicine or Internal Medicine Physician provides direct care to patients in a primary care setting. Performs medical services including examinations and evaluations, diagnosis, treatment, follow-up, consultations, and health education to patients within the scope of practice. Responsibilities include precepting the Nurse Practitioners on staff and assuming an active role in meetings, provider CPI activities and other team building activities.
The Behavioral Health Counselor counsels and aids individuals and families with general counseling, to include behavioral and individual and/or family issues; mental illness; and/or substance abuse.
The Certified Medical Assistant assists in patient care, patient lab work, patient and laboratory record keeping and office and lab maintenance under the direct supervision of the health care provider and licensed nursing staff.
The Quality & Value-Based Care (VBC) Coordinator supports outpatient clinical teams in achieving quality, cost, and patient experience goals under value-based care models. This non-licensed role focuses on care gap closure, data tracking, patient outreach, and coordination of preventive and chronic care services. The coordinator works closely with providers, nurses, and quality teams to ensure patients receive timely, guideline-driven care while meeting payer and regulatory quality requirements.
The Population Health Advanced Practice Provider (APP) Manager delivers high-quality, patient-centered care through direct, billable clinical services while supporting population health and value-based care initiatives. This role performs comprehensive medical evaluations, diagnoses and treats acute and chronic conditions, closes care gaps, and supports risk adjustment and quality outcomes. The APP Manager also provides clinical leadership and collaboration within interdisciplinary care teams to improve patient outcomes, reduce avoidable utilization, and support organizational performance under value-based contracts
The Clinical Informatics Specialist supports the configuration, optimization, and ongoing maintenance of the Electronic Medical Record (EMR), Electronic Dental Record (EDR), and related clinical information systems within a Federally Qualified Health Center (FQHC) environment. This position partners closely with clinical, operational, quality, compliance, and IT teams to improve workflows, ensure data integrity, and support HRSA, UDS, and regulatory reporting requirements. The Specialist provides system support, leads training initiatives, supports integrations and interfaces, and assists in the implementation of system enhancements to ensure consistent, high-quality, compliant, and patient-centered care delivery.
Under the direct supervision of the Pharmacy Technician Supervisor and the Director of Pharmacy, the Pharmacy Technician may assist the Pharmacist in performing all routine tasks and in managing and coordinating all aspects of the Pharmacy Department. The Pharmacy Tech may assist clinical staff in clinical practices with counseling and educating patients on the benefits and costs of medications provided by Tandem Health’s Pharmacies in accordance with established policies and procedures set forth by Tandem Health and within constraints of the State Board of Pharmacy.
The Scheduling Assistant is responsible for the appropriate scheduling of patient requests for Adult Medicine appointments and assists with other patient requests, as appropriate. The Scheduling Assistant also provides clerical support to the Adult Medicine team.
Performs a variety of complex clerical and accounting functions for patient billing, including maintenance of billing records and the resolution of a variety of claims issues.
* This is an on-site position *
Under the direct supervision of the Pharmacy Technician Supervisor and the Director of Pharmacy, the Pharmacy Technician may assist the Pharmacist in performing all routine tasks and in managing and coordinating all aspects of the Pharmacy Department. The Pharmacy Tech may assist clinical staff in clinical practices with counseling and educating patients on the benefits and costs of medications provided by Tandem Health’s Pharmacies in accordance with established policies and procedures set forth by Tandem Health and within constraints of the State Board of Pharmacy.
The Pediatric Social Worker is responsible for providing trauma-informed social work services through psychosocial assessment, counseling, care coordination, patient advocacy, and linkage to community resources for children and families engaged in the Pediatric ACEs Learning Collaborative. The Social Worker supports the implementation of evidence-based approaches to reduce toxic stress, enhance protective factors, and improve pediatric health outcomes within the collaborative.
The Behavioral Health Counselor counsels and aids individuals and families with general counseling, to include behavioral and individual and/or family issues; mental illness; and/or substance abuse.